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Kim Phillips, President and CEO

Kim has worked in Human Resource and employee benefits consulting throughout her career, performing both senior account management and lead consultant roles. This focus has allowed Kim to support clients in the digital transformation of many aspects of their HR and benefits operations.

Kim’s client experience ranges across all sectors, from technology and finance to academia, such as Wellesley College, and employers of all sizes, from start-ups and spin-offs to some of the largest organizations in the United States, such as Eversource Energy and the Dana Farber Cancer Institute. In each engagement, the key to success has been her resolute and tireless focus on operational flexibility - the need to organize all outsourced services and technology around the individual employer’s specific requirements. As BenefitScape’s President and CEO, she continues to do just that, working closely with each client to understand their different needs and deliver ACA Compliance with maximum accuracy, ease, and efficiency.

Kim’s leadership qualities, wealth of experience, and tireless commitment single her out as an outstanding client champion.


Ken Phillips, Founder and Visionary

Ken Phillips is a celebrated entrepreneur with a remarkable record of pioneering technological change within the employee benefits and insurance industries. He recently handed the reins for day to day operations to long term colleague Kim Phillips; in connection with the sale of BenefitScape to Kim. Ken will continue to advise the firm on any technology matters that BenefitScape management wishes to pursue. In addition he will continue to create new products and software, wherever they are needed.

As early as 1994, Ken was grabbing talent from MIT Media Labs to develop employee.com. This became the self-service portal for millions of employees at the likes of GM, Chrysler, and the US Post Office to name just a few. In 1999, Ken’s Employee Communication Services became the nucleus of Workscape, with Ken taking on the role of Product Visionary and Principal. Workscape soon became the leading provider of integrated benefits management solutions, with ADP completing its acquisition of the company in 2010.

In 2002, Ken left Workscape to expand Benefit Corporation of America as the provider of compliance research and technological support for the Massachusetts Healthcare Connector, a forerunner of the Affordable Care Act (ACA). In 2009, Ken drew on this critical experience to set up BenefitScape as the leading specialist in ACA Compliance.

Ken is Director Emeritus and former President of the New England Employee Benefits Council.


Andrew Ferguson, Analysis and Client Services

Andrew has worked in the Human Resource and employee benefits arena for over 21 years, including the last ten as a senior analyst alongside BenefitScape’s founder Ken Phillips.

Andrew combines a brilliant technical command of the benefits landscape with equally strong communication skills; and this has earned him recognition as a great collaborator, delivering difficult compliance projects, valuable technology products, and the highest levels of customer satisfaction. Among his many innovative contributions, Andrew led development of the latest Hours Tracking and Eligibility module within BenefitScape’s industry-leading ACATech software.

Andrew is a member of the New England Employee Benefits Council. His current focus is on navigating the complexities of ACA Compliance for BenefitScape’s large-scale public sector clients.


Jeff Dooley, Senior Software Architect and Engineer

Spanning more than 20 years, Jeff has spent his career developing and implementing human resources and benefits technology solutions. His well-rounded experience ranges from architecting systems to developing software to project management. Jeff easily navigates the intricacies inherent to compliance and employee benefits systems. His deep understanding, ability to make sense of the details, and calm and collaborative approach—with internal and external stakeholders alike—serve BenefitScape and our customers well.


Andrew Miller, IT Director and Lead ACA Analyst

Andrew has more than ten years’ experience dedicated to applying technology to ACA Compliance and the development of BenefitScape’s ACATech platform. He is Mr. ACATech, with a BSc in Computer Science from Ursinus College. Andrew gained his head start as an ACA Analyst working with BenefitScape founder Ken Phillips on the Massachusetts Healthcare Connector, a precursor to the Affordable Care Act.


Sue Brown, Client Services Director

Sue is a passionate Client Services professional with extensive experience in relationship management, business development, and technical support issue management. Her excellent interpersonal skills and ability to cultivate trusted partnerships make her a hit with BenefitScape clients.


Leslie Bennett, Engagement and Awareness

For more than 20 years, Leslie has navigated the intersection of compliance, employee benefits, and compelling communications. Leslie’s passion is synthesizing complex, technical details into simple, easily understandable information. Leslie strives to always convey the message clearly and directly.


Matthew Abrams, Client Manager

Matt is a proven leader who has spent his career focusing on relationship management and problem solving. An MBA graduate with more than 20 years’ experience, Matt’s attentiveness and patience are great assets for BenefitScape’s clients.